For our nonprofit client, IT had become painful. Imagine covering for your receptionist but being unable to use their computer, or sending emails that don’t sync between your devices.
We used Microsoft 365 to help a local housing authority move away from an insecure email system and automate their document management using tools they already owned.
“We love 365,” said Erin Weisgram, director of public housing and information systems. “So much more efficient.”
Unlike many IT providers, we don’t just install technology and leave. Our managed IT services help clients plan for generous returns on their technology investments.
Key benefits delivered
- Information access now follows users, not hardware, allowing staff to work from anywhere and easily cover for absent colleagues.
- The organization eliminated redundant software subscriptions by leveraging Microsoft’s comprehensive tools.
- Proper security for donor and financial data through business-grade IT tools and expert implementation.
The Waynesboro Redevelopment and Housing Authority previously struggled with outdated email protocols that prevented synchronization across devices and required separate passwords. After migrating to Microsoft 365, emails stay synchronized, spam decreased, and mailbox limitations disappeared.
“Having the ability to log on to the front desk desktop as themselves and access everything is fantastic,” Weisgram said. “We love 365 for the ability to move devices and still have access to our stuff.”
With SharePoint integration, WRHA gained fine-tuned security controls and powerful document management capabilities without needing in-house expertise.
Best of all, they now save money through consolidation: “365 comes with so many different aspects of the things we need and have had via multiple different vendors before. We’re already paying for it from 365, so why don’t we use this and not keep paying this over here?”
Read the full case study