Efficient, secure and responsive
You’re on a limited budget, your IT team (if you have one) is stretched to the limit, and your technology is outdated and not meeting your needs.
But you still have personal and financial data to protect, compliance standards to meet, and donors to please.
You need IT that supports your mission, keeps everyone securely connected and working, and keeps costs in check. The team at E-N Computers understands and is ready to help.
We’ve worked with Virginia and Washington, DC nonprofits since we started our business in 1997. Put our nearly 30 years of experience to work for you.
We bring compliant, functional, and reliable IT to nonprofit organizations – from consulting to staff augmentation to full IT managed services.
Years Providing IT Solutions
Organizations Supported
Managed Service Provider in Virginia
You don’t like surprise expenses, and neither do we. E-N Computers gives you control with predictable pricing.
You’ll pay the same amount every month for managed IT services that include support, monitoring, strategic consulting, and basic cybersecurity. Any time there is potential for additional costs, we will inform you of the cost and get your approval before proceeding.
Get affordable non-profit pricing for Microsoft 365, Meraki networking products, and other essential tools.
Enjoy the flexibility of choices like fully managed vs. co-managed IT, standard or advanced cybersecurity, frequency of onsite support and change management, and timelines for IT projects.
We work with you to develop a technology roadmap so that you can plan for necessary expenditures like replacing aging equipment, major operating system upgrades, and licensing.
Protect financial, donor, and client records. E-N Computers specializes in security and compliance and helps smaller organizations implement practical solutions.
Keep your business running and protect sensitive data against cyber threats. Cybersecurity services including firewall management, endpoint detection and response, and identity and access management are included with our managed IT plans.
You get access to our US-based help desk, available five different ways. After-hours support is on hand for emergencies. Regularly scheduled onsite visits help to keep your documentation updated and resolve problems early. We resolve most issues in about 30 minutes, and we keep a close watch on them so that every issue is handled promptly and completely.
Be prepared to recover quickly from cyberattacks or data loss. Managed plans from E-N Computers come with a standard backup plan that includes daily onsite and offsite backups going back 30 days, manual intervention for most recovery tasks, and regular testing via partial restore. We’ll also work with you to have spares of basic server hardware and power supplies.
As your technology partner, we’ll provide guidance so you can make decisions that meet your budgetary and functional needs. We’ll also help you develop an incident response plan so that you are prepared for when things go sideways.
Trying to make things happen on a tight budget can be stressful — and it doesn’t help when you feel like you’re battling the computer. With E-N Computers, you’ll enjoy fast and friendly IT support from a team of technicians that has the right mix of technical and interpersonal skills.
Proactive maintenance of your systems, including regularly scheduled updates, improves their performance and reliability. Regular maintenance and review of your IT documentation allows our technicians to provide faster remote support.
Enjoy unlimited support from our U.S.-based help desk by phone, email, or the service wizard. When an issue can’t be resolved remotely, we can handle it during your next planned onsite visit or schedule an additional visit. We also offer after-hours support for confirmed emergencies.
You’ll have an assigned account manager, technical account manager, and onsite technician. You’ll also get to know our help desk team. Many of our team members have been with us for years and have taken on additional responsibilities.
You’ll receive a first response from us within 15 minutes that acknowledges your ticket. We resolve most tickets in just over 30 minutes. Open issues are reviewed every three to five days so nothing gets missed.
Our managed IT plans are designed to meet your daily needs and strategic goals. We also provide added services that are beyond the scope of your monthly plan.
A network breach or potential data compromise is intensely stressful. You need to find out what happened, harden your security, and fulfill reporting requirements. We’ll walk you through the process and help you recover. When necessary, we work with trusted partners to bring you the best results. Depending on the severity of the breach, you may incur additional charges.
When it’s time to for a major version upgrade to Windows, or line of business applications—like your accounting or electronic medical record (EMR) software—they need to be planned and executed correctly to minimize downtime. We handle these as projects, charged separately.
Case Studies
An 18-user Lexington, VA nonprofit organization was paying their old IT vendor $1,365 a month.
The ENC managed services plan ran about $1,000 more per month – but the nonprofit was able to immediately realize savings when E-N Computers retired their very expensive legacy phone system and replaced it with a state-of-the-art VoIP system for a fraction of the monthly cost.
Also, ENC was able to cut their internet service bill nearly in half. This resulted in a net savings of over $700 per month or $8500 per year.
MCV Foundation, the philanthropic arm of VCU Health, needed to replace their donor database, a critical line-of-business application. ENC was able to evaluate options and plan the replacement, while implementing best practices for data security.
Now MCVF has an improved donor platform that better meets their needs and is more protective of sensitive donor information.
ENC recently migrated the Waynesboro Redevelopment & Housing Authority (WRHA) from an outdated email system to Microsoft 365. This move provided much needed data protection and set the stage for streamlined document management with OneDrive and SharePoint.
WRHA previously relied on webmail, which used outdated and insecure email protocols like POP3 and IMAP and didn’t allow them to use their organization’s name as their email domain.
With the migration to Microsoft 365, WRHA now uses Outlook as their primary email platform, eliminating local manual backups and multiple logins and reduced spam.
Enjoy improved reliability of your systems thanks to regular monitoring, maintenance, and a hardware replacement schedule. Get predictability and control of your IT costs with our comprehensive monthly plans.
Our first clients were nonprofits and we’ve been serving nonprofit and government organizations for nearly 30 years.
We help you stay HIPAA compliant, and we’ve been certified in Department of Defense standards for cybersecurity. Unique logins, role-based access, data encryption, and automatic backups reduce the risk of data breach or loss.
Our fully managed IT services start at $125/user/month—much more cost-effective than hiring an internal IT department.
And unlike other MSPs, we don’t lock you into a long contract. Pay month-to-month and give us 30 days’ notice if you need to cancel for any reason. We even have a money-back satisfaction guarantee.
Use our pricing calculator to get the latest prices.
We work with vendors to provide nonprofit pricing on some hardware and software purchased through us. For example, Microsoft offers discounts on Azure and on Microsoft 365 plans. However, we don’t provide discounts on our services.
Absolutely. Our pricing is user-based, with modifiers for advanced security, compliance, and extra change management time beyond your regular onsite visits. Change management time is for adding, moving, changing, or removing hardware or systems in a way that doesn’t disrupt service.
We recommend and primarily work with Dell servers and workstations, Cisco Meraki network equipment, Microsoft 365 cloud services, and Polycom VoIP phones.
Yes, we can help you to take advantage of collaboration tools in Microsoft 365 and remote work tools like VPN and remote desktop access. We can also help you to connect two or more office sites on a single company network.
Call our regular support number on nights, weekends, and holidays. Your request will be received by our answering service. You must confirm that the call is an emergency if you want a call back before regular business hours. After-hours support incurs additional charges.
Not sure if you need managed IT services?
In a few minutes, get actionable insights on your IT strategy, plus a free strategic consultation.
How can we help?
