Testimonials & Case Studies
At E-N Computers, our mission is to provide high-quality IT services that are customized to fit your needs. We provide services that help your organization meet goals, grow, and succeed. In addition, we’re also dedicated to delivering exceptional customer service. We see ourselves as your partner and care that you feel satisfied with the service you receive. See what some of our clients have to say about E-N Computers.
“From the moment we met your team, we felt valued as customers. Immediately we knew your business was based on relationships and not based on transactions. We felt comfortable to communicate with you all, and we were and are confident we will get issues solved immediately. We feel that if an issue arises, you see it as an opportunity to help, not as a problem. I believe we have created a mutual trust and we couldn’t be happier. Thank you for all your help and for an excellent job.”
“Shortly after engaging the E-N Computers team, it became apparent to us that we had never experienced such a proactive IT support approach. Advisory discussions were held at an early stage to highlight measures that would improve performance, security, and efficiency. Strengths and weaknesses were assessed and new cabling, network equipment, and computers were installed. With previous experience limited to sluggish legacy support, based on a remote break/fix model, our concept of responsiveness was nothing compared to what was introduced to us by the folks at E-N. We now have a team that not only responds to help requests within minutes, but also provides boots on the ground on a monthly basis with regularly scheduled site visits. We feel fully supported and cared for and that the E-N Computers team is, true to their words, fully responsible for all of our IT needs.”
“E-N Computers is doing what they sell and selling what they do in that they’ve provided great customer service and finally that they make things happen when you call and say, ‘I need this done today,’ they get you that new system.”
“We have been thrilled with the service we have received from E-N Computers! Their knowledge and expertise have been wonderful. The team has come up with excellent suggestions on how to make things more efficient and cost-effective. The response time has been excellent. We really are very happy with the support and services we have been receiving.”
“Ian’s team is vital to our success. We have achieved a far higher level of efficiency through the technology, advice, and expertise provided by E-N Computers. In addition to the ongoing support they provide, we have used E-N Computers’ staff for training on different projects and have been very satisfied with their knowledge, patience, and results.”
“E-N Computers has enabled the Kuwait Embassy Washington, D.C., Health Office to simplify IT management, allowing us to focus on helping the patients of Kuwait in the USA.”
Case Study
New Horizons Healthcare
New Horizons Healthcare is a community health organization serving the Roanoke area. Since 1999, NHH has provided high-quality medical care to all in the community, including the uninsured and underserved. With more than 150 staff working at three locations, they needed a better way to use technology to continue their mission.
E-N Computers stepped in to provide co-managed IT services. With a single full-time IT specialist, NHH is able to meet the needs of the community using a state-of-the-art electronic medical records (EMR) system to improve access to care.
Learn more about the New Horizons Healthcare story by watching the video case study and downloading the PDF.
Case Study
Virginia Horse Center
The Virginia Horse Center is a nonprofit organization in Lexington, VA. Their small staff cares for their 600-acre campus and host thousands of guests at more than 100 events each year. But their IT resources weren’t up to the challenge — until E-N Computers helped out.
Find out how a forward-thinking IT strategy helped the VHC to get better support for their staff, volunteers, and visitors without raising costs in this video case study.
Case Study
NovaTech
NovaTech, headquartered in Central Virginia, provides high-end engineering and manufacturing services to the nuclear, defense, and industrial markets. Without dedicated IT support, the company found it a challenge to balance ever-changing technology requirements with providing excellent service to their clients.
By partnering with E-N Computers, NovaTech was able to leverage a team of IT experts who provide friendly and responsive support coupled with long-term strategic planning. This allowed the company to meet evolving government regulations while providing an excellent client experience.
Learn more about how NovaTech leveraged managed IT service to focus on their core business by downloading the PDF case study.
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